To ensure that we are able to respond to your question as soon as possible, it's important for us to know what it relates to. Fill in the Contact Form below so we can direct it to the correct department to get you an answer quickly. We aim to reply to all messages within 24 hours. You can also take a look at some of the questions we get asked by our customers most often below, to see if this helps with your problem.
Customer Service Number0161 236 8948
(Mon-Sat 09:30-17:30, Sat 09:30-17:30, Sun: 11:00-16:00)
Frequently Asked Questions
We offer free shipping with all orders over £50.
We try to ship all orders the same day (orders placed before 2pm) but unfortunately we cannot guarantee next day delivery unless this has been agreed beforehand and at an additional cost.
At present we do not offer shipping outside of the UK mainland. If you would like an order shipped outside of these parameters, please contact us at 0161 236 8948 or via our contact page form to discuss the matter further. Thank you.
If you are unhappy with an item for whatever reason it can be returned for a refund or exchange within 28 days of receiving the item. The item must be in like new condition, must not have been used and have all the original labels attached. If we suspect the item has been used it will be returned to you and no alternative will be offered. Please enclose a copy of your delivery note or order conformation so we know who the item belongs too. Also so specify if you would like a refund or exchange.